Talk to someone about the actual tree
The fastest way to get this moving is a phone call. Ring (08) 9785 0207, say which suburb you are in and what the tree is doing, and we will line up a crew who covers your area to come and look at it.
What to have ready
A quote given over the phone without seeing the tree is a guess. A quote given after two minutes of the right information is close to the real number. Useful things to mention:
- Suburb and street type. A cul-de-sac in Eaton and a gravel driveway outside Nannup are very different logistics.
- Height against something known. "Twice the height of the single-storey roof" beats a metre estimate nearly every time.
- Species if you know it. Marri, jarrah, karri, peppermint, lemon-scented gum, a planted exotic — each changes the method.
- What is underneath. Colorbond fence, reticulation, a septic leach drain, the neighbour's patio, a shed.
- Access. Gate width, side setback, whether a truck can park on the verge, whether the ground is sand that a tipper will bog in.
- Whether the stump stays or goes. This is the single most common cause of a quote being revised later.
Power lines and emergencies
If any part of the tree is touching or close to a power line, do not go near it and do not let a contractor near it either. Call Western Power on 13 13 51. Work near the network has clearance rules and, in most cases, needs a crew with the right accreditation. For everything else that has already failed — split trunks, hung-up limbs, a tree across a driveway — see emergency storm work.
Where we work
The regular run covers Bunbury, Eaton, Australind, Capel, Busselton, Vasse, Dunsborough and Margaret River, with jobs taken further afield when the schedule allows. The full picture is on the service areas page.
Before you call, it may be worth a look at the cost guide so you know what drives the number, and the FAQ for the questions that come up most.
Frequently asked questions
What information do you need when I call?
The suburb, roughly how tall the tree is against something known such as a single-storey roof line, what species it is if you know, what is underneath it, and how a machine would get to the back yard. That is usually enough to tell you whether it is a straightforward job, a climb, or an elevated work platform job before anyone drives out.
How quickly can someone come and look?
Quote visits are normally within a few working days outside firebreak season. Through September to November, when every rural block in the South West is chasing compliance work at once, expect it to take longer and book earlier. Genuine emergencies — a tree on a roof or blocking a driveway — get triaged ahead of quote visits.
Is the quote free and is there any obligation?
The quote is free and there is no obligation to accept it. Ask for it in writing with the scope spelled out: which trees, what happens to the stump, whether the debris goes, and whether making good any lawn damage is included. A number on its own is not a quote you can compare.
Do you take calls after hours?
For emergencies, ring anyway. A limb hanging over a bedroom or a trunk split after a storm does not wait for business hours. For ordinary quotes and bookings, weekdays are the practical window. If a tree is on or near a power line, call Western Power on 13 13 51 first and stay well clear.